RESPONSIBLE GAMING

As one of Asia’s largest gaming platforms, we take full responsibility for all activities on our websites. We ensure that our principles of responsible gambling are understood and respected by everyone, including our game providers and platform regulators. To help you stay in control, we’ve created a list of questions to consider. If you answer “YES” to any of them, we strongly recommend you seek help and advice:

• Do you often gamble until you lose all your money?
• Has gambling ever caused a conflict with your family or friends?
• Have you ever lied to cover up the amount of time or money you’ve spent on gambling?
• Have you ever borrowed, lied, or stolen money to gamble?
• Have you lost interest in your regular hobbies because of gambling?
• Do you ever feel lost or desperate to gamble as quickly as possible when you run out of money?
• Do you feel a strong urge to immediately recoup your losses after a big bet?

If any of these sound familiar, please keep the following principles in mind as you enjoy our online sports betting, e-sports, live dealer games, and online slots:

• Avoid chasing losses. Set realistic win and loss limits before you start.
• Gamble within your means. Never bet more than you can afford to lose.
• Track and control the time and money you spend on gaming.
• Treat gambling as leisure, not as a way to make money.

Should you need professional support, we urge you to seek help. Please visit GamCare to get the support you need. They are here to help you get back on your feet.

Legal Gambling Age

The minimum legal age to gamble at Winbox Malaysia is 18 years old. We reserve the right to request proof of age from any member to verify compliance. Accounts under age investigation will be temporarily suspended and funds withheld until valid proof of age is provided. Any member confirmed to be underage will face permanent account suspension, and all balances, bonuses, and free credit offers will be forfeited. We strongly advise all members, including VIPs, to safeguard their account details — such as usernames and passwords — and never share them with third parties to prevent misuse.